What’s a business without a customer?
Oh dear! How time passes so quickly!
The snow has finally melted here at Hallowick cottage, and there’s been a flurry of activity outside. I imagine alot of people are doing the same thing. It’s definately been a long winter for alot of us, and we’re eager to get out of our cages!
I’ve been busy on the Fluwiki and PFI forums. As I translate Indonesian articles, I also have to keep up with the suspect and confirmed cases of H5N1. It’s time consuming, but necessary.
My on line store, Docia Delphia is up but my finished yet. Yes, I did stay with 350pages.com, and plan to do so. I’m moving into a larger work area for the shop, so there have been some renovations to the building that’s taking longer than I anticipated. I am hoping for the end of May to launch Docia Delphia. I’m excited and a little nervous. I’ve always had a local shop, but decided last winter to close it to the public and go on line. The expense as you know, of keeping a shop open is really getting expensive. I’m also changing my stock, and taking the business into a differnt direction, a creative direction that I’ve always wanted to do. And, as I don’t advacate the use of credit cards,( not everyone has them), payment will be accessable for everyone, as I will only be accepting M.O. (I stopped taking personal checks a while back.) Alot of people don’t feel comfortable using their credit card on the internet as well. It was a tough decision to not accept these forms of payment, but I feel that only accepting credit cards restricts your potiental customers. When you stop to think about it, alot of potiental business is lost when only credit cards ar accepted. Yes there may be less hassel involved, but you also loose customers. Everyone should have access to your product(s), and not be denied the privilage to indulge in what you have to offer. I shop at places that do accept M.O. I also refer them to my family and friends as many of them don’t want to use their credit cards over the internet. It’s a win-win situation for the on-line shop owner and customer. After all, isn’t that the point to running a business?
If you had access to the number of people who do not use credit cards on the internet, but have money to spend, I think you’d be very surprised at the number of potiental customer loss for businesses. And now, with people trying to pay off that card, or have gotten rid of it, accepting M.O. seems logical and sensible. Businesses must change with the times, and economic state in order to survive, and I think it’s time businesses reflect that in their form of accepting payment. Afterall, what’s a business without a customer?
As I must cut this short for now, have a wonderful evening.
Until next time,
nia
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